Terms of service

Terms of Service

Last Updated: 06/17/2026

Welcome to The Velore. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from The Velore, you agree to be bound by these Terms.

1. Overview

Throughout the site, the terms "we," "us," and "our" refer to The Velore. By visiting our site and/or purchasing something from us, you engage in our service and agree to these Terms of Service.

If you do not agree to all of these Terms, you may not access the website or use any services.

2. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any viruses, malware, or destructive code through our website.

3. Products and Services

We strive to display our products as accurately as possible. However, we cannot guarantee that product images, colors, or descriptions will be completely accurate on all devices.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.

4. Pricing and Payments

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.

Payment must be received before an order is processed and shipped.

5. Order Acceptance

We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to:

  • Suspected fraud

  • Product availability issues

  • Pricing errors

  • Violations of these Terms

If we cancel an order after payment has been received, a refund will be issued.

6. Shipping and Delivery

Shipping times are estimates and are not guaranteed.

The Velore is not responsible for delays caused by shipping carriers, customs processing, weather events, or circumstances beyond our control.

Risk of loss and title for products pass to the customer upon delivery to the shipping carrier.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review our Return & Refund Policy for details regarding eligibility, procedures, and limitations.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and designs, is the property of The Velore and may not be copied, reproduced, distributed, or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, The Velore shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our products or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Product Disclaimer

Our products are intended for cosmetic and personal care purposes only.

The statements made on this website have not been evaluated by any governmental authority unless specifically stated.

Results may vary from person to person.

The Velore does not guarantee specific outcomes from the use of any product.

Customers should review ingredient information and perform a patch test when appropriate.

11. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of any third-party websites.

12. Privacy

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy for details on how we collect, use, and protect your information.

13. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time.

Changes will become effective immediately upon posting to the website.

Your continued use of the website constitutes acceptance of any updated Terms.

14. Contact Information

If you have questions regarding these Terms of Service, please contact us:

The Velore

Email: support@thevelore.com

Website: www.thevelore.com